Shipping policy

At Marilete, we are committed to providing a convenient shopping experience. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Shipping Locations

Marilete currently ships within the United States only.

We do not offer shipping to international destinations at this time. Please ensure that your shipping address is located within the United States before placing your order.

2. Shipping Costs

We offer free standard shipping on all orders delivered within the United States.

There are no standard shipping fees for eligible domestic orders. Any applicable taxes will be calculated and displayed at checkout as required by law.

3. Order Processing and Handling Time

Orders typically require 1–3 business days to be processed and prepared for shipment.

Business days exclude weekends and applicable public holidays.

Processing time begins after your order has been successfully placed and payment has been confirmed. During busy periods, promotions, or holidays, processing may take longer than usual.

You will receive an order confirmation after placing your order. Shipping notifications may be provided once your order has been dispatched.

4. Shipping and Delivery Time

After your order has been processed and dispatched, estimated shipping transit time is 23–25 days.

The estimated total delivery time is approximately 24–28 business days, including handling and shipping time, excluding weekends and public holidays.

Please note that delivery estimates are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, weather conditions, holidays, and other circumstances beyond our control.

5. Order Tracking

If tracking information is available for your shipment, it will be provided once your order has been dispatched.

Tracking updates may take some time to appear after shipment. Please allow time for the shipping carrier to update its tracking system.

6. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please request a correction as soon as possible. Changes cannot be guaranteed once an order has entered processing or has been shipped.

Marilete is not responsible for delivery problems caused by inaccurate or incomplete addresses, except where required by applicable law.

7. Delayed or Missing Orders

Although we make reasonable efforts to ensure timely delivery, delays can occur due to carrier issues, severe weather, holidays, operational disruptions, or other unexpected circumstances.

If your order has not arrived within the estimated delivery period, please allow reasonable additional time for tracking updates and delivery.

If your package remains undelivered, the situation may be reviewed to determine the appropriate next steps.

8. Lost, Damaged, or Incorrect Shipments

If your order arrives damaged, contains an incorrect item, or appears to be lost in transit, the issue will be reviewed individually.

Depending on the circumstances and applicable law, an appropriate resolution may include a replacement, refund, or other remedy.

Please retain your order details and any relevant photographs or tracking information to help with the review.

9. Returns and Refunds

Shipping and delivery arrangements do not replace our Return and Refund Policy.

Eligible returns and refunds are handled according to the conditions stated in that policy and applicable consumer protection laws.

Free outbound shipping does not automatically mean return shipping is free.

10. Changes to This Shipping Policy

Marilete reserves the right to update this Shipping Policy when necessary to reflect changes in our shipping arrangements, business practices, or legal requirements.

Any updates will be published on this page with a revised “Last updated” date.

Thank you for shopping with Marilete!